To improve your shopping experience today and in the future, this site uses cookies.
I Accept Cookies

We’re hiring: Mechanic Vacany

Words by trax

on 20/08/2021 08:53:00

mtrax-logo

Mountain Trax is an independently owned cycle retailer in Berkshire operating from a 3500sq ft premises. Specialising in performance and leisure cycles we are hiring a mechanic to support an increased service demand.

This full-time position is for a mechanic who will ideally have cycle industry experience or a good servicing skillset in place. The ability to service entry level bikes right through to premium models - including e-bikes and electronic gears is preferable - whilst maintaining a high level of detail. Building a customer relationship with our frequent customers to enable on-going maintenance is important. Have a “can do attitude” and be willing to muck in. As a small efficient team we all pull together when needed to get the job done or resolve issues. You will have the ability to learn new skills and work under pressure using your own initiative.

Your primary responsibilities will include:
• repairs on all types of bikes, communicating progress with the client, sourcing spares.
• building and PDI’ing new bikes for the sales floor and custom building premium models for clients.
• booking and scheduling clients service work inhouse and with third party service partners, plus dispatching goods via couriers.
• management of warranty claims.
• preparation and setup of demo and hire bikes.
• the ability to communicate effectively with clients and advise on suitable products where appropriate via upgrades, and a general knowledge of parts and accessories to aid purchases.
• using an ePOS system to process service invoices and tender client purchases.

The ideal candidate will be friendly, professional, have great customer facing skills and love cycling. The position is full time 5 days per week, Tuesday to Saturday. We offer a competitive salary based on experience, generous staff discounts & holiday.

If you wish to apply for the role please send a C.V. to paul@mountain-trax.com or phone 0118 976 1130. Immediate start available.